Advanced Diploma of Hospitality Management
Course Overview
This Advanced Diploma of Hospitality Management prepares you for a senior leadership role within the vibrant global hospitality sector. You will develop a powerful blend of strategic managerial skills and specialized industry knowledge to autonomously coordinate operations and drive business success. This qualification opens doors to diverse career paths in hotels, restaurants, catering, clubs, and other exciting venues.
Key Program Highlights
- Develop advanced strategic management and business decision-making skills
- Gain expertise to coordinate hospitality operations with significant autonomy
- Specialize in areas like accommodation services, food and beverage, or cookery
- Prepare for leadership roles across a diversity of employers and hospitality sectors
- Build a highly sought-after skill set for a successful global management career
Course Overview
This Advanced Diploma of Hospitality Management prepares you for a senior leadership role within the vibrant global hospitality sector. You will develop a powerful blend of strategic managerial skills and specialized industry knowledge to autonomously coordinate operations and drive business success. This qualification opens doors to diverse career paths in hotels, restaurants, catering, clubs, and other exciting venues.
Key Program Highlights
- Develop advanced strategic management and business decision-making skills
- Gain expertise to coordinate hospitality operations with significant autonomy
- Specialize in areas like accommodation services, food and beverage, or cookery
- Prepare for leadership roles across a diversity of employers and hospitality sectors
- Build a highly sought-after skill set for a successful global management career
Requirements
Modules
- Manage organisational finances
- Develop and implement business plans
- Develop and manage quality customer service practices
- Manage finances within a budget
- Prepare and monitor budgets
- Manage physical assets
- Identify and manage legal risks and comply with law
- Lead and manage people
- Recruit, select and induct staff
- Monitor staff performance
- Monitor work operations
- Establish and conduct business relationships
- Develop and implement marketing strategies
- Establish and maintain a work health and safety system
- Clean premises and equipment
- Roster staff
- Use hygienic practices for food safety
- Work effectively in hospitality service
- Participate in safe food handling practices
- Control stock
- Make presentations
- Manage meetings
- Implement and monitor work health and safety practices
- Provide accommodation reception services
- Enhance customer service experiences
- Provide visitor information
- Transport and store food
- Develop and implement a food safety program
- Source and use information on the hospitality industry
- Receive, store and maintain stock
- Access and interpret product information
- Purchase goods
- Manage conflict
