New Zealand Diploma in Information Technology Technical Support (Level 5)

If you enjoy practical work involving computer hardware and other technology, this course will help take you further in your IT career.

You learn more about the core concepts of IT, especially in the areas of hardware, operating systems, database administration and networking. You find out how to construct and manage a database and build a network in a multi-user environment.

This course also has a strong focus on technical support. You learn how to identify issues and find solutions to a range of user problems.

Smart, adaptable problem solvers with sound IT skills are always in high demand. If you're keen to further your studies in IT, check out our IT Study Pathways Diagram to see what your IT study journey can look like.

Upon successfully completing the requirements you'll receive the award of:

• New Zealand Diploma in Information Technology Technical Support (Level 5)

Additional awards included:

• New Zealand Certificate in Information Technology (Level 5)