Diploma Office Administration - Health Services (B228)
Course Overview
This program prepares you to become an essential part of any healthcare team, serving as the crucial first point of contact in a dynamic medical office environment. You will gain the comprehensive knowledge and specialized administrative skills required to manage a health services office efficiently and professionally. The curriculum emphasizes the utmost importance of accuracy, confidentiality, and effective communication in a multicultural setting.
Key Program Highlights
- Master front-office operations and patient interaction as the first point of contact
- Develop expertise in managing health records with a focus on accuracy and confidentiality
- Learn to prioritize tasks and think critically in a fast-paced clinical environment
- Build strong interpersonal and communication skills for a multicultural workplace
- Gain the technical and administrative skills to manage any health services office
Course Overview
This program prepares you to become an essential part of any healthcare team, serving as the crucial first point of contact in a dynamic medical office environment. You will gain the comprehensive knowledge and specialized administrative skills required to manage a health services office efficiently and professionally. The curriculum emphasizes the utmost importance of accuracy, confidentiality, and effective communication in a multicultural setting.
Key Program Highlights
- Master front-office operations and patient interaction as the first point of contact
- Develop expertise in managing health records with a focus on accuracy and confidentiality
- Learn to prioritize tasks and think critically in a fast-paced clinical environment
- Build strong interpersonal and communication skills for a multicultural workplace
- Gain the technical and administrative skills to manage any health services office
