Diploma Office Administration - Health Services (B228)
Course Overview
This program prepares you to become an essential part of any healthcare team, serving as the crucial first point of contact in a dynamic medical office environment. You will gain the comprehensive knowledge and specialized administrative skills required to manage a health services office efficiently and professionally. The curriculum emphasizes the utmost importance of accuracy, confidentiality, and effective communication in a multicultural setting.
Key Program Highlights
- Master front-office operations and patient interaction as the first point of contact
- Develop expertise in managing health records with a focus on accuracy and confidentiality
- Learn to prioritize tasks and think critically in a fast-paced clinical environment
- Build strong interpersonal and communication skills for a multicultural workplace
- Gain the technical and administrative skills to manage any health services office
Course Overview
This program prepares you to become an essential part of any healthcare team, serving as the crucial first point of contact in a dynamic medical office environment. You will gain the comprehensive knowledge and specialized administrative skills required to manage a health services office efficiently and professionally. The curriculum emphasizes the utmost importance of accuracy, confidentiality, and effective communication in a multicultural setting.
Key Program Highlights
- Master front-office operations and patient interaction as the first point of contact
- Develop expertise in managing health records with a focus on accuracy and confidentiality
- Learn to prioritize tasks and think critically in a fast-paced clinical environment
- Build strong interpersonal and communication skills for a multicultural workplace
- Gain the technical and administrative skills to manage any health services office
Requirements
Modules
- Language Fundamentals
- Business For The Office Assistant
- Introduction To Keyboarding
- Essential Business Calculations
- Introduction To Word Processing & Business Documents
- Money Matters
- Introduction To Computer Technology
- Accounting For The Office Assistant
- Administrative Procedures
- Business Communications I
- Advanced Word Processing And Documents
- Keyboarding And Transcription
- Electronic Spreadsheets And Databases
- Health Services Administrative Documents & Procedures
- Electronic Medical Records & Billing
- Health Services Office Management
- Medical Terminology I
- Medical Transcription I
- Social Relations, Ethics, And Legislation In The Health Service Office
- Pharmacology & Safety Systems In Health Service Offices
- Medical Terminology Ii
- Electronic Medical Records And Billing Ii
- Health Services Office Work Placement
- Health Services Office Capstone
