Diploma of Information Technology
Course Overview
This diploma equips you with the broad technical expertise required to administer and manage ICT support within small-to-medium enterprises. You will learn to apply a wide range of higher-level skills across key areas including networking, programming, and web development. This course is designed to prepare you for a versatile and in-demand role in the general ICT sector.
Key Program Highlights
- Gain a broad skill set to manage ICT support in small-to-medium enterprises (SMEs)
- Develop higher-level technical skills in networking, IT support, and programming
- Learn critical knowledge in database and web development
- Prepare for a versatile and generalist role within the ICT industry
- Receive comprehensive pre-enrolment consultation to ensure the course is the right fit
Course Overview
This diploma equips you with the broad technical expertise required to administer and manage ICT support within small-to-medium enterprises. You will learn to apply a wide range of higher-level skills across key areas including networking, programming, and web development. This course is designed to prepare you for a versatile and in-demand role in the general ICT sector.
Key Program Highlights
- Gain a broad skill set to manage ICT support in small-to-medium enterprises (SMEs)
- Develop higher-level technical skills in networking, IT support, and programming
- Learn critical knowledge in database and web development
- Prepare for a versatile and generalist role within the ICT industry
- Receive comprehensive pre-enrolment consultation to ensure the course is the right fit
Requirements
Modules
- Originate and develop concepts
- Promote workplace cyber security awareness and best practices
- Lead and facilitate a team
- Match ICT needs with the strategic direction of the organisation
- Apply IP, ethics and privacy policies in ICT environments
- Manage client problems
- Develop detailed component specifications from project specifications
- Evaluate networking regulations and legislation for the telecommunications industry
- Manage network and data integrity
- Configure, verify and troubleshoot WAN links and IP services
- Manage ICT projects
- Design network building projects
- Design and implement quality assurance processes for business solutions
- Develop technical requirements for business solutions
- Produce ICT feasibility reports
- Establish and maintain client user liaison
- Review and update disaster recovery and contingency plans
- Manage team effectiveness
- Manage project risk
- Manage project quality
